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Flag or Unflag an Email

Summary

This guide explains how to flag or unflag an email in Plumm to mark important messages for follow-up and easier tracking.

In this article

  • Before you begin
  • Step 1: Flag an email
  • Step 2: Unflag an email
  • Frequently Asked Questions (FAQ)

Before you begin

  • Ensure you are logged into your Plumm account.
  • You must have access to the candidate's profile and the Messages module.
  • You must have permission to access messages.

Step 1. Flag an email

  1. Navigate to the Candidate Overview page and open the Messages tab.
  2. Find the email you want to flag.
  3. Hover over the email and click the Flag icon (represented by a flag) next to the message.
  4. The email will now be marked as flagged, making it easy to find and prioritise later. The flagged email will appear with a small flag icon next to it.

Step 2.Unflag an email

  1. If you no longer want the email to be flagged, locate the flagged email in the message list.
  2. Hover over the flagged email.
  3. Click the Unflag icon (represented by a flag with a line through it) next to the email.
  4. The flag will be removed, and the email will no longer be marked as flagged.

Frequently Asked Questions (FAQ)

1. What happens when I flag an email?

Flagging an email highlights it as important, making it easier for you to find and manage. The email will be marked with a small flag icon.

2 . Can I flag multiple emails?

Yes, you can flag multiple emails, and all flagged messages will be marked with the flag icon for easy visibility.

 

3. Can I unflag a message after flagging it?

Yes, you can unflag any email at any time by clicking the Unflag icon.

4. Is the flag visible to other users?

Yes, if other users have access to the candidate's profile, they will also be able to see the flagged messages.

5. What is the purpose of flagging an email?

Flagging an email helps you prioritise or mark important messages for follow-up or future reference. It's a useful tool for managing communications that require action.