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How to Reject a candidate

Summary

Users with the necessary permissions can reject candidates in the hiring pipeline. They can either click on a candidate's card or drag it to the reject stage. The user can select a rejection reason, add comments, and choose to send a rejection email, either immediately or scheduled for later. The rejection details, including reason and comment, will appear in the activity tab and reports.

In this article

  • Before you begin
  • Step 1: Access the Candidate in the Hiring Pipeline
  • Step 2: Reject the Candidate
  • Step 3: Draft and Send Rejection Email
  • Frequently Asked Questions (FAQ)

Before you begin

 You must have the necessary permissions to reject candidates in the hiring pipeline. If you do not have these permissions, contact your system administrator to request access.

Step 1. Create a New Email Template

  1. Ensure you have the required permissions to reject candidates.
  2. Log in to your Plumm account.
  3. Navigate to the "Hiring Pipeline" of the job posting.
  4. Locate the candidate you wish to reject in the pipeline.

Step 2: Reject the Candidate

  1. Click on the candidate’s card in the hiring pipeline or drag the candidate card to the "Reject" stage.
  2. A pop-up window will appear asking you to select a rejection reason from a list of predefined options.
  3. Optionally, add a comment providing further context for the rejection.

Step 3: Draft and Send Rejection Email

  1. After selecting the rejection reason and adding a comment, you will be directed to a page where you can choose whether to send an email to the candidate.
  2. If you choose to send the email, you can select whether to send it immediately or schedule it for later.
  3. Click "Generate" to generate the email automatically or "Draft" to customise the message.
  4. After reviewing the email, click "Send" or "Save" as appropriate.

Step 4: View Rejection Details

  1. After the rejection is processed, the candidate will be moved to the reject stage.
  2. The rejection reason and comments will be recorded in the candidate's activity tab.
  3. The rejection details will also be reflected in the candidate's report for future reference.

Frequently Asked Questions (FAQ)

1. Who can reject a candidate in the hiring pipeline?

 Only users with the necessary permissions can reject candidates. If you do not have this access, contact your system administrator.
 

2.How do I reject a candidate?

You can reject a candidate by clicking on the candidate's card in the hiring pipeline or dragging the card to the "Reject" stage. A pop-up will appear where you can select the rejection reason and add a comment.

3.Can I send an email to the candidate when rejecting them?

 Yes, after rejecting a candidate, you can choose to send them a rejection email. You can decide to send it immediately or schedule it for later.
 
  

4. What happens after I reject a candidate?

Once the rejection is saved, the candidate will be moved to the reject stage in the pipeline. The rejection reason and comments will be visible in the candidate’s activity tab and included in the candidate’s report.

 

5.Can I edit the rejection email before sending it?

 Yes, you can either generate the email automatically or draft a custom message before sending it to the candidate.
 
 

6.Where can I see the rejection details for the candidate?

 The rejection reason and comments will appear in the candidate's activity tab, and these details will also be included in the candidate's report.