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Service details

Summary

Service Details provide essential information about a specific service, including what the service is, its type, timing, contact details, phone number, and any relevant links for further assistance.

In this article

  •  Before you begin
  • Step 1: Viewing Service Details
  •  Frequently Asked Questions (FAQ)

Before you begin

  • You need to be logged into your Plumm Wellbeing account and have access to services that display detailed information.

Step 1.Viewing Service Details

  1. Navigate to the Service Details section on the platform, typically found within the support or service pages.
  2. The Service Details will show key information about the service, including:
    • What the service is: A brief description of the service offered.
    • Service Type: Categorizes the service (e.g., "Technical Support," "Mental Health Support").
    • Time: The hours during which the service is available.
    • Contact Information: The person or department responsible for providing the service.
    • Phone Number: A contact number for reaching the service team.
    • Link: A link to more detailed information or resources related to the service.

Frequently Asked Questions (FAQ)

1.What information is included in Service Details?

Service Details include the service description, type, availability, contact person/department, phone number, and relevant links.
 
 

2 . Can I contact the service directly from the Service Details?

 Yes, if a phone number is listed, you can call directly from the platform (if calling is supported), or use the contact information provided to reach out.
 
 

3.What should I do if the service timings don’t match my availability?

 If the service hours don’t align with your schedule, check the link provided for possible options or reach out to the contact to see if accommodations can be made.

4. Are all services listed with full details?

Most services should have complete details, but if any information is missing or unclear, feel free to reach out to support or use the contact information provided.

5. Can I access links to additional resources through the Service Details?

 Yes, the link provided will direct you to more information about the service or related resources.