Skip to content
Log in
  • There are no suggestions because the search field is empty.

Trainer Sign-Off for Course Completion

Summary

After a learner completes a course, trainers can provide a digital sign-off using a signature—either by drawing, uploading, typing, or using a previous saved sign. This confirms attendance and completion with trainer validation.


In this article

  • Before you begin
  • Step 1:  Open the completed course details
  • Step 2:  Add your sign-off as the trainer
  •  Frequently Asked Questions (FAQ)

Before you begin

You must be listed as the trainer for the course and the learner must have completed it (100% progress). Sign-off must be done manually by the trainer.

Step 1. Open the completed course details

  1. Go to Reports > Team Progress
  2. Find the learner who completed the course
  3. Click on the learner’s row to open the Acknowledgement pop-up

Step 2.  Add your sign-off as the trainer

  1. Scroll to the Trainer’s Sign-off section
  2. Choose one of the three methods:
    • Draw: Use your mouse/stylus to sign
    • Image: Upload a JPEG/PNG (max 5MB)
    • Type: Type your name and it will generate a signature
  3. (Optional) Tick Use Previous Sign to reuse your last signature
  4. Tick the box: “I confirm that I have collected supporting evidence...”
  5. Click Save to finalise the sign-off

Frequently Asked Questions (FAQ)

1. Can any trainer sign off a course?

No. Only the trainer assigned to the course for that learner can give sign-off.

2. Is the trainer sign-off mandatory?

Yes, it is mandatory for full acknowledgement in certain compliance-based courses.

 3. What if I signed already—do I have to draw again?

No. You can tick Use Previous Sign to reuse your last saved signature.


 4. Can I change my sign-off later?

No. Once saved, the sign-off cannot be edited. Please contact support if changes are needed.

5. Where is this sign-off stored?

It is stored within the course record in the learner’s acknowledgement history and available in Reports.