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Add CC and BCC to Emails in Plumm

Summary

This guide explains how to add internal users to the CC and BCC fields when sending emails to candidates. It also covers how to add external email addresses if necessary.

In this article

  • Before you begin
  • Step 1: Add internal users to CC and BCC
  • Step 2: Add external email addresses to CC and BCC
  • Frequently Asked Questions (FAQ)

Before you begin

  • Ensure you are logged into your Plumm account.
  • You must have access to the candidate's profile and the Message module.
  • You must have permission to send emails

Step 1: Add internal users to CC and BCC

  1. Navigate to the Candidate Overview page for the candidate you want to send an email to.
  2. In the Messages section, click on the New Message button.
  3. In the email composer, find the CC and BCC fields below the To field.
  4. Click on the CC field to search for and select internal users from your organisation.
  5. You can also click on the BCC field to search for internal users to add to the blind carbon copy list.

Step 2:  Add external email addresses to CC and BCC

  1. If you want to add external email addresses, simply click inside the CC or BCC field.
  2. Manually enter the external email address you wish to add. You can add multiple external email addresses by separating them with a comma.
  3. Once added, the email addresses will be visible in the respective fields, and the recipients will receive the email accordingly.

Frequently Asked Questions (FAQ)

1. Can I add multiple internal users to the CC and BCC fields?

Yes, you can add multiple internal users in both the CC and BCC fields by searching for and selecting their names.

2 . Can I add external email addresses to the CC or BCC fields?

Yes, you can manually type external email addresses in the CC or BCC fields if you need to send the email to recipients outside your organisation.

 

3. What is the difference between CC and BCC?

  • CC (Carbon Copy): All recipients in the CC field will be visible to each other.

  • BCC (Blind Carbon Copy): Recipients in the BCC field will not be visible to others. This is useful for sending emails without revealing all recipients' email addresses.

4. Can I add both internal and external email addresses to the same email?

Yes, you can add both internal users and external email addresses in the CC and BCC fields.

5. Is there a limit to how many people I can add to the CC or BCC fields?

While there is no set limit in the system, it's best to keep the number of recipients manageable for clarity and efficiency.