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Approve or Decline Team Attendance Requests

Summary

 Managers and HR can review, approve, or decline attendance-related requests (such as attendance adjustments, regularisations, or mobile clock-ins) from their team using the Team Attendance → Team Request section. This ensures quick decision-making and accurate attendance records.


In this article

  • Before you begin
  • Step 1: View team attendance requests
  • Step 2: Filter attendance requests
  • Step 3: Approve an attendance request
  • Step 4: Decline an attendance request
  • Step 5: Review the attendance request activity log
  •  Frequently Asked Questions (FAQ)

Before you begin

  • You must have an active Plumm account with manager or HR permissions to access Team Attendance.
  • Only users with approval rights can approve or decline requests.
  • Approved or declined requests cannot be undone; corrections must go through HR if needed.

Step 1.View team attendance requests

  1. Go to Time > Team Attendance.
  2. Select the Team Request tab.
  3. Review the columns: Requested By, Department, Location, Attendance Date, Request Type, Request Date, Notes, Reason, and Status.
  4. Status indicators include Pending, Approved, Declined, and Cancelled.
  5. Click the ⋯ menu next to any request for available actions.

Step 2.Filter attendance requests

  1. Click the Status filter to view only certain request types (Approved, Cancelled, Declined, Pending).
  2. (Optional) Use Filter by Reportee to narrow results to a specific team member.
  3. Click OK to apply the filter or Cancel to exit without changes.

Step 3. Cancel an overtime request

  1. From the request list, click the ⋯ menu next to the request.
  2. Select Approve.
  3. A confirmation pop-up will appear: "Are you sure you want to approve this? This action cannot be undone."
  4. Click Yes to confirm or No to cancel.
 

Step 4.Decline an attendance request

  1. From the request list, click the ⋯ menu and select Decline.
  2. In the Decline Request pop-up, type the reason for declining.
  3. Click Submit to confirm or Cancel to discard.

Step 5. Review the attendance request activity log

  1. From the request list, click the ⋯ menu and choose Activity Log.
  2. The log will show:
    • Requester details (name and request timestamp)
    • Request Type (e.g., Attendance Adjustment, Regularisation, Mobile Clock In)
    • Notes and Reason provided
    • Request status and all message or edit history
  3. From within the activity log, click the ⋯ menu to Edit or Delete the request (if still pending).
  4. Use the message field at the bottom to communicate with the requester about changes or clarifications.

Frequently Asked Questions (FAQ)

1. Who can approve or decline attendance requests?

Managers or HR staff with the correct permissions.
 

2 .Can I reverse an approved request?

 No. Once approved or declined, changes must be coordinated with HR. 

3. Will employees get notified after my decision?

 Yes. Notifications are sent in Plumm and/or by email when a decision is made.
 
 

4. Can I edit my own request as a manager?

 Yes, if it is still pending. Otherwise, you’ll need HR assistance.

5.What if I don’t see the Team Attendance option?

You may not have the required permissions. Contact HR or your system administrator.