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Approve or Decline Team Overtime Requests

Summary

Managers can review, approve, or decline overtime requests submitted by their team directly in the Team Attendance → Overtime Request section. This ensures timely action and clear communication between managers and employees.

 


In this article

  • Before you begin
  • Step 1: View overtime requests
  • Step 2: Approve an overtime request
  • Step 3: Decline an overtime request
  • Step 4: Review the activity log
  •  Frequently Asked Questions (FAQ)

Before you begin

  • You must have an active Plumm account with Super Admin, Admin, Manager and Custom Role permissions to access Team Attendance.
  • Only users with approval rights can take action on team overtime requests.
  • Approved or declined requests cannot be reversed.

Step 1. View overtime requests

  1. Click on the 9-dot menu at the top-left corner of your dashboard.
  2. Select Attendance from the menu.
  3. Under the Attendance section, click on Team Attendance.
  4. Select the Overtime Request tab.
  5. Use the Search bar to find requests by keywords, dates, or names.
  6. Use Filter by Reportee to narrow down requests to specific team members.
  7. Review the columns: Requested By, Overtime Date, Total Overtime, Notes, Request Date, and Status.
  8. Status badges include Pending (yellow), Approved (green), and Cancelled (red).
  9. Click the 3 dot menu for available actions on each request.

Step 2. Approve an overtime request

  1. From the request list, click the 3 dots menu and choose Approve.
  2. A confirmation pop-up will appear: "Are you sure you want to approve this? This action cannot be undone."
  3. Click Yes to confirm or No to cancel.

Step 3. Decline an overtime request

  1. From the request list, click the 3 dots menu and choose Decline.
  2. In the Decline Request pop-up, enter the Reason for declining.
  3. Click Submit to finalise the decline, or Cancel to keep the request pending.

Step 4. Review the activity log

  1. From the request list, click the 3 dots menu and select Activity Log.
  2. The Overtime Activity Log will display the requester’s name, submission date/time, overtime hours, notes, and current status.
  3. Scroll to view all messages exchanged about the request.
  4. From the log’s 3 dots menu, you can Edit or Delete the request.

Frequently Asked Questions (FAQ)

1. Who can approve or decline overtime requests?

Only managers or HR personnel with the necessary permissions.
 

2 . Can I reverse an approved overtime request?

No. Once approved or declined, the decision is final. Contact HR for corrections.

3. Will the employee be notified after my decision?

 Yes. Employees receive notifications in Plumm and/or by email when a request is approved or declined.
 

4. Can I approve multiple requests at once?

No. Each request must be reviewed and approved/declined individually.

5. What if I don’t see the Team Attendance option?

You may not have the required role permissions. Contact your HR or system administrator.