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Cancel an interview

Summary
Plumm Hire allows you to cancel a booked interview from the candidate card. Select Cancel Interview, provide a cancellation reason, confirm the action, and update the interview status.

In this article

• Before you begin
• Opening Cancel Interview
• Confirm
• Frequently Asked Questions (FAQ)

Before you begin

To cancel an interview, you need:

  • Hire included in your organisation’s contract.
  • Access to the interview candidate card.

Important notes:

  • No dedicated Cancel Interview permission was found alongside Cancel Offer and Cancel Contract.
  • Cancel Interview appears on interview cards when an interview exists.
  • Open Hire from the 9-dot menu. The control label is Apps.

Opening Cancel Interview

Open the cancellation flow:

  • Log in to Plumm.
  • Open the 9-dot menu. The control label is Apps.
  • Under PRODUCT SUITE, select Hire.
  • Select Jobs.
  • Open the required job.
  • Go to Pipeline.
  • Open the interview candidate card menu.
  • Select Cancel Interview.

The confirmation modal shows:

  • Heading:
    • Cancel Interview?
  • Message:
    • Are you sure you want to cancel the interview?

Confirm

Complete the cancellation:

  • Enter Reason for cancellation.
  • Select Confirm.
  • Select Cancel to close the modal.

Important note:

  • Reason for cancellation is required.

After confirmation:

  • The confirmation message shows:
    • Interview cancelled successfully.

Frequently Asked Questions (FAQ)

  • Can I reschedule an interview instead of cancelling it?
    Yes. Rescheduling uses the interview scheduling flow. See How to Schedule Interview.
  • Do I need a special permission to cancel an interview?
    No dedicated Cancel Interview permission was found alongside Cancel Offer. Confirm in the live product whether Schedule Interview permission is required to view Cancel Interview.