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Edit Emergency Contact in My Profile

Summary

This article explains how Admins, Managers, Users, and Custom Roles can edit the Emergency Contact in My Profile on Plumm. It covers the permissions required to edit the Emergency Contact and how to update both Primary and Secondary Contact details.

In this article

  • Before you begin
  • Step 1: Log in and navigate to My Profile
  • Step 2: Edit Emergency Contact
  •  Frequently Asked Questions (FAQ)

Before you begin

  • Ensure you have the required permissions to edit the Emergency Contact in My Profile.
  • Admins and Managers may have the permissions to edit the Emergency Contact for users they manage, while Users and Custom Roles can only edit their own Emergency Contact if they have the necessary permissions.

Step 1. Log in and navigate to My Profile

  1. Log in to Plumm using a valid account (as Admin, Manager, User, or Custom Role).
  2. Go to the My Profile section.
  3. In My Profile, locate the Emergency Contact section.

Step 2. Edit Emergency Contact

  1. Admins and Managers with the correct permissions can edit the Emergency Contact in My Profile.
  2. If you have the necessary permissions, the option to Edit Emergency Contact will be available.
  3. Click on Edit Emergency Contact to open the section.
  4. You will see two sections:
    • Primary Contact (mandatory fields such as Full Name, Contact No., Email)
    • Secondary Contact (optional fields)
  5. Update the required fields in the Primary Contact section and any desired information in the Secondary Contact section.
  6. Once you've updated the necessary fields, click Save to confirm the changes to the Emergency Contact.

Frequently Asked Questions (FAQ)

1. Who can edit the Emergency Contact in Plumm?

  • Admins and Managers with the correct permissions can edit the Emergency Contact.
  • Users and Custom Roles can only edit their Emergency Contact if they have the necessary permissions.
 

2. What if I can't see the option to edit the Emergency Contact?

  • If you don’t have Admin or Manager permissions, you will only see the information in View mode. You will need to contact an Admin to request permission to edit the Emergency Contact.

3. What information is required when editing the Emergency Contact?

  • The mandatory fields for editing Primary Contact include:
  • Full Name
  • Contact No.
  • Email
  • The fields for Secondary Contact are optional.
 

4. Can I edit both Primary and Secondary Contacts?

  • Yes, you can edit both the Primary and Secondary Contacts, but the Primary Contact requires the mandatory fields to be filled in.

This article covers how Admins, Managers, Users, and Custom Roles can edit the Emergency Contact in My Profile, focusing on the mandatory fields and the permissions required.