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How to Keep the Position Owner in BCC While Rejecting a Candidate

Summary

When rejecting a candidate and choosing to notify them via email, users have the option to include themselves or the position owner in the email’s BCC (blind carbon copy). This can be done via a toggle option in the rejection email settings, available when the "Notify Candidate" option is enabled. The user rejecting the candidate can select whether they want a copy of the rejection email sent to their inbox or the position owner’s inbox, or both.

In this article

  • Before You Begin
  • Step 1: Access the Candidate in the Hiring Pipeline
  • Step 2: Reject the Candidate
  • Step 3: Enable "Notify Candidate" Option
  • Step 4: Add the Position Owner to BCC
  • Step 5: Save the Rejection

Before you begin

  • You must have the necessary permissions to access the "Hire" module, job access, and reject candidates.
  • Ensure that you have the permission to reject candidates. If you do not have these permissions, contact your system administrator.

Step 1. Access the Candidate in the Hiring Pipeline

  1. Log in to your system.
  2. Navigate to the "Hiring Pipeline" of the job.
  3. Locate the candidate you wish to reject.

Step 2. Reject the Candidate

  1. Drag and drop the candidate's card into the "Rejected" stage of the hiring pipeline.
  2. Alternatively, click on the candidate’s card, then select the "Reject Candidate" option from the action menu.

Step 3. Enable "Notify Candidate" Option

  1. In the rejection email pop-up UI, you will see the "Notify Candidate" checkbox.
  2. Enable this checkbox to send the rejection email to the candidate.

Step 4. Add the Position Owner to BCC

  1. Once the "Notify Candidate" option is enabled, additional settings will appear.
  2. Look for the toggle buttons labeled "BCC Me" and "BCC Position Owner".
    • BCC Me: This option will send a copy of the rejection email to the person rejecting the candidate.
    • BCC Position Owner: This option will send a copy of the rejection email to the position owner’s inbox.
  3. Enable the "BCC Position Owner" toggle to include the position owner in the BCC of the rejection email.

Step 5.Save the Rejection

  1. After setting the BCC preferences (and ensuring the "Notify Candidate" checkbox is enabled), click the Save button.
  2. The candidate will be rejected, and the rejection email will be sent to the candidate, with the position owner (and/or yourself) receiving a BCC copy, depending on your selections.

Frequently Asked Questions (FAQ)

1. Who can add the position owner to BCC while rejecting a candidate?

Only users with the necessary permissions to reject candidates can add the position owner to the BCC of the rejection email. If you do not have these permissions, contact your system administrator.
 

2 . When will I see the option to BCC the position owner?

The option to BCC the position owner will only appear when the "Notify Candidate" checkbox is enabled. This is the setting that ensures an email is sent to the candidate.

3. How do I add the position owner to BCC while rejecting a candidate?

After selecting the "Reject Candidate" option and enabling the "Notify Candidate" checkbox, toggle the "BCC Position Owner" button to include the position owner in the BCC of the rejection email.
 

4. Can I BCC myself when rejecting a candidate?

Yes, you can choose to receive a copy of the rejection email by enabling the "BCC Me" toggle. Both you and the position owner can receive the rejection email in the BCC field.
 
 

5. Will the position owner be notified when a candidate is rejected?

If you enable the "BCC Position Owner" option, the position owner will receive a blind copy of the rejection email. However, they will not be directly notified in the main recipient field, only in the BCC field.
 

6. Can I remove the position owner from the BCC list after selecting the option?

Yes, you can toggle the "BCC Position Owner" button off if you do not want the position owner to receive a copy of the rejection email.|

7. Does the position owner see the candidate's rejection email?

Yes, the position owner will receive a blind copy of the email in their inbox, but they will not appear as the main recipient.