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How to Update a Candidate’s Certifications

Summary

 If you have the necessary permissions to access a job and the Hire Pipeline, as well as the permission to edit candidates, you can update a candidate's certifications. The certifications field is a free text field, where you can add multiple certifications, separated by commas. If you wish to remove any certification details, you can delete them by pressing the Backspace key. Once updated, the new certifications will be reflected across the system.

In this article

  • Before You Begin
  • Step 1: Access the Candidate Profile
  • Step 2: Edit the Candidate’s Profile
  • Step 3: Update the Candidate’s Certifications
  • Step 4: Save the Changes

Before you begin

  • You must have the necessary permissions to access the Hire Pipeline and the relevant job.
  • Ensure you have the edit candidate permission. If you do not have these permissions, please contact your system administrator.

Step 1. Access the Candidate Profile

  1. Log in to your system.
  2. Navigate to the Hire Pipeline for the relevant job.
  3. Locate the candidate whose certifications you would like to update.
  4. Click on the candidate card to open their profile.

Step 2. Edit the Candidate’s Profile

  1. On the candidate’s profile, click on the action button (usually represented by three dots or an options menu).
  2. From the dropdown menu, click on "Edit Candidate".
  3. This will open the Edit Candidate pop-up window.

Step 3.Update the Candidate’s Certifications

  1. In the Edit Candidate pop-up, you will see a free text field for certifications.
  2. To update the certifications field:
    • Type the candidate’s updated certifications (e.g., PMP, Product Management Certification, Six Sigma).
    • If the candidate has multiple certifications, separate them with commas (e.g., PMP, Product Management Certification).
    • To remove any certification details, place your cursor next to the certification you want to delete and press the Backspace key.

Step 4. Save the Changes

  1. Once you’ve updated the certifications, click Save to apply the changes.
  2. The new certifications will now be reflected across the system in the candidate’s profile.

Frequently Asked Questions (FAQ)

1. How can I update a candidate’s certifications?

You can update a candidate’s certifications by navigating to their profile in the Hire Pipeline, clicking the "Edit Candidate" option, and typing the new certifications in the certifications field. Separate multiple certifications with commas and press Save to update the profile.
 

2 .What happens after I update the candidate’s certifications?

Once updated, the new certifications will be reflected across the system wherever the candidate's profile is accessed. The updated certifications will be visible to all users who view the candidate's profile.

3. Do I need special permissions to update a candidate’s certifications?

Yes, you must have the edit candidate permission in the Hire Pipeline. If you do not have these permissions, please contact your system administrator to request access.
 

4. Can I add multiple certifications at once?

Yes, you can add multiple certifications by typing them in the certifications field, separating each certification with a comma (e.g., PMP, Product Management Certification).
 
 

5.How do I remove a certification from the candidate’s profile?

To remove a certification, simply click on the certifications field, place your cursor next to the certification you want to delete, and press the Backspace key.
 
 

6.What happens if I accidentally update the wrong certification?

If you accidentally update the wrong certification, simply follow the same process to correct it. Navigate to the candidate's profile, click "Edit Candidate", and update the certification. After making the correction, click Save to apply the changes.