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Mark Email as Read or Unread

Summary

This guide explains how to mark an email as Read or Unread in the Plumm platform to help you manage candidate communications efficiently.

In this article

  • Before you begin
  • Step 1: Mark an email as read
  • Step 2: Mark an email as unread
  • Frequently Asked Questions (FAQ)

Before you begin

  • Ensure you are logged into your Plumm account.
  • You must have access to the candidate's profile and the Message module.
  • You must have permission to manage email statuses.

Step 1. Mark an email as read

  1. Navigate to the Candidate Overview page and open the Messages tab.
  2. Locate the email you want to mark as read in the message list.
  3. If the email is unread, it will be highlighted with a bold font.
  4. Click the Read button (represented by an open envelope icon) next to the email.
  5. The email will now be marked as read, and it will no longer appear in bold.

Step 2. Mark an email as unread

  1. Navigate to the Candidate Overview page and open the Messages tab.
  2. Locate the email you want to mark as unread.
  3. If the email is marked as read, it will appear in regular font.
  4. Click the Unread button (represented by a closed envelope icon) next to the email.
  5. The email will now be marked as unread, and it will appear in bold again, indicating that it requires attention.

Frequently Asked Questions (FAQ)

1. What does marking an email as "read" do?

Marking an email as "read" indicates that you have seen and reviewed the email. It will no longer be highlighted as unread in your messages list.

2 . What does marking an email as "unread" do?

Marking an email as "unread" helps you keep track of emails that still need your attention. It will appear in bold, just like a new email.

 

3. Can I mark multiple emails as read or unread at once?

Currently, you can only mark individual emails as read or unread. However, you can quickly toggle between read and unread by selecting each email individually.

4. Is there any notification when an email is marked as read or unread?

No, marking an email as read or unread does not send any notifications to the recipients. It only affects how the email is displayed in your message list.

5. Can I revert an email from "read" to "unread" after I have marked it as read?

Yes, you can change the status of any email from "read" to "unread" at any time by clicking the Unread button.