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May 2026 Release Notes


This release focuses on improving security, workforce management, collaboration, and operational efficiency across the platform. Highlights include the introduction of Multi-Factor Authentication (MFA), enhanced Rota and Time Off functionality, expanded Ticketing capabilities, improved 1-on-1 visibility and permissions, and continued enhancements across Hire, Learn, Payroll, and reporting to provide a faster, more intuitive experience for all users. 

Security Enhancements

Multi-Factor Authentication (MFA) for Login

To strengthen platform security and protect user accounts, Multi-Factor Authentication (MFA) has now been introduced.

    • Additional layer of security beyond username and password.
    • Helps prevent unauthorised access and account compromise.
    • Supports compliance with organisational security policies and best practices.
    • After entering their login credentials, users will be prompted to verify their identity using the 6 digit OTP received by email
    • Improves protection of sensitive employee and company information.

Users may be prompted to verify their identity through an additional authentication method during login, ensuring secure access to the platform.


Sign-In Control Settings

    • Disable Email & Password Login – Admins can now disable standard email/password authentication and enforce login exclusively through approved Single Sign-On (SSO) providers such as Microsoft or Google.
    • Enhanced Security & Compliance – Helps organisations strengthen access controls, reduce password-related security risks, and align with corporate identity management policies.
    • Custom User Guidance – Users attempting to log in via email/password will be presented with an administrator-defined message, ensuring a smooth transition to approved authentication methods

Provides greater control over authentication methods while improving security, compliance, and user access management across the organisation

Rota 

Multiple Shifts Per Day

Users can now be assigned multiple shifts within the same day.

    • Supports split-shift working patterns.
    • Ideal for industries with morning and evening shift requirements.
    • Provides greater flexibility for workforce scheduling.

Edit Assigned Shifts from Team Rota

Managers can now directly edit an employee's assigned shift from the Team Rota view.

    • Reduces the need to remove and recreate shifts.
    • Enables faster schedule adjustments.
    • Improves manager productivity and workforce planning.

Assign Shifts to Multiple Employees Across Multiple Days

Managers can now assign the same shift to multiple employees over multiple dates in a single action.

    • Significantly reduces repetitive scheduling tasks.
    • Ideal for recurring shifts and large teams.
    • Improves scheduling efficiency and consistency.

Time Off 

Allow Leave Requests Alongside Work From Home

Employees can now request other leave types even when they already have a Work From Home request on the same day.

    • Half-day annual leave combined with Work From Home.
    • Medical appointments alongside a WFH arrangement.
    • Supports flexible working arrangements.
    • Provides more accurate leave tracking.
    • Reflects modern workforce requirements.

Sickness Policy Identification & Bradford Factor Reporting

The system now automatically identifies sickness-related leave policies and incorporates them into Bradford Factor calculations.

    • More accurate absence management reporting.
    • Improved visibility of sickness trends.
    • Supports attendance management and workforce wellbeing initiatives.
    • Helps organisations identify patterns requiring intervention.

Share Calendar

Birthday & Work Anniversary Visibility

Birthdays and work anniversaries are now displayed within the calendar for up to two years.

    • Improved workforce planning and engagement initiatives.
    • Better visibility of important employee milestones.
    • Supports recognition and celebration programmes.

Hire 

Enhanced Interview Experience

    • Major upgrade to interview video quality, providing clearer video playback and a more seamless interview experience for both recruiters and candidates.
    • Refreshed user interface across interview workflows for improved usability and navigation.

Candidate Notes Management

    • Recruiters can now add, edit, and delete notes directly from candidate profiles.
    • Enables better collaboration and more accurate candidate tracking throughout the hiring process.

Improved AI Interview Analysis

    • Enhanced AI-powered analysis for completed interviews.
    • Provides more accurate feedback, stronger candidate insights, and improved evaluation support for hiring teams.

Email Template Performance Improvements

    • Optimised email template loading and rendering.
    • Faster access to templates and improved reliability of candidate communications.

General Enhancements & Fixes

    • Performance improvements across hiring workflows.
    • Bug fixes and usability enhancements throughout the Hire module.

Learn (LMS) 

Improved Learning Insights

    • The Overview tab now provides enhanced learning insights and progress visibility.
    • Gives managers and administrators a clearer view of learner engagement and completion trends.

Learner Email Visibility in Reports

    • Learner email addresses are now included in reporting exports.
    • Makes learner identification and reporting more efficient for administrators.

Certificate Download Improvements

    • Resolved inconsistencies affecting certificate generation and downloads.
    • Ensures a more reliable experience when accessing completed course certificates.

General Enhancements & Fixes

    • UI improvements across learning workflows.
    • Performance optimisations and bug fixes to improve the overall learner experience.

Plumm Money 

Multi-Shift Rota & Attendance Integration

    • Multi-shift data from Rota and Attendance now seamlessly synchronises into Payroll.
    • Ensures accurate payroll calculations for employees working multiple shifts in a single day.

Payslip Enhancements

    • Payslips have been upgraded to clearly display Benefits in Kind (BIK) information.
    • Provides greater transparency and compliance in employee payroll records.

Invoice Management Improvements

    • Users can now delete invoices, subject to their assigned permissions.
    • Provides greater flexibility and control over invoice management processes.

General Enhancements & Fixes

    • Performance improvements across payroll workflows.
    • Bug fixes and stability enhancements to improve reliability and user experience.

1-on-1 

Dedicated "My 1-on-1s" and "Team 1-on-1s" Views

The 1-on-1 module has been reorganised into separate sections:

    • My 1-on-1s – Personal meetings and discussions.
    • Team 1-on-1s – Meetings relating to direct reports and team members.
    • Improved navigation and usability.
    • Clear distinction between personal and managerial responsibilities.
    • Easier access to relevant conversations and records.
    • Custom Role Support for Team 1-on-1s – Organisations can now grant access to Team 1-on-1 records through Custom Roles, allowing authorised users such as HR teams, senior leaders, or designated stakeholders to view discussions where appropriate.

Ticketing System 

Mental Health Support Ticketing

A dedicated ticketing workflow has been introduced for Mental Health services.

    • Users can raise support requests directly related to wellbeing services.
    • Improved visibility and communication throughout the support journey.
    • Better management of wellbeing-related requests and follow-ups.
    • Enhanced tracking and status visibility for all support interactions.

Therapist Ticket Management

Therapists now have access to a dedicated ticketing experience, enabling them to efficiently manage and respond to assigned support cases.

    • Centralised view of assigned tickets.
    • Improved case tracking and follow-up management.
    • Better communication between therapists and service users.
    • Enhanced visibility of ticket history and progress updates.

Organisation Wide Ticket Visibility

We've expanded ticket visibility and access controls within Plumm.

    • Super Admins can now view and manage all tickets raised across the organisation.
    • Admins can also access all raised tickets, subject to the permissions assigned to their role.
    • Improved oversight of support requests, escalations, and resolution status.
    • Greater transparency and control for operational and support teams.

This enhancement enables organisations to manage support requests more effectively while maintaining role-based security and governance.

Timesheet

Bank Holiday Hours Included in Timesheet Reports

The Timesheet Hours Report has been enhanced to include hours associated with Bank Holidays.

    • More accurate reporting of total payable hours.
    • Better payroll reconciliation.
    • Improved visibility into workforce utilisation and attendance.

Other Enhancements

  • Automatically assigns newly added employees to applicable All Employees Time Off policies, ensuring correct leave entitlements from day one.
  • Improved consistency of layouts, forms, and navigation across the platform.
  • Enhanced responsiveness and usability across desktop and mobile experiences.
  • Streamlined workflows to reduce clicks and improve task completion times.
  • Improved readability of reports, dashboards, and data tables.
  • Updated visual components to provide a cleaner and more intuitive user experience

    Bug Fixes

    As part of our ongoing commitment to improving platform stability, performance, and user experience, this release includes a range of bug fixes and user interface enhancements across multiple modules.

      • Resolved issues related to Time Off request validations and entitlement calculations.
      • Fixed inconsistencies in Rota scheduling and shift assignment workflows.
      • Addressed visibility and permission-related issues across Reviews and 1-on-1s.
      • Improved Timesheet reporting accuracy, including holiday and leave-related calculations.
      • Resolved email notification and delivery issues across various workflows.
      • Fixed data synchronisation issues affecting newly onboarded users and policy assignments.
      • Addressed minor defects across Hire, Learn, Dashboard, and User Management modules.

      Mobile App

      • Multi-Factor Authentication (MFA) – Added email-based 6 digit OTP verification during mobile app login, providing an additional layer of security and protecting user accounts from unauthorised access.
      • Multiple Shifts per Day in Team Rota – Team Rota on the mobile app now supports viewing and managing employees with multiple shifts assigned on the same day, providing greater visibility for managers and schedulers.
      • Team 1-on-1s on Mobile – Managers and authorised users can now access and manage Team 1-on-1s directly from the mobile app, making it easier to review discussions, meeting history, and action items while on the go.
      • Work From Home & Additional Leave Requests – Mobile app users can now request other leave types even when a Work From Home request already exists on the same day. This supports flexible working arrangements such as combining a half-day annual leave or medical appointment with a Work From Home request, while ensuring accurate leave tracking.
      • Sickness Policy & Bradford Factor Support – The mobile app now supports sickness-related leave policies, with sickness requests automatically contributing to Bradford Factor calculations. This provides better absence tracking, improved visibility of sickness trends, and supports workforce wellbeing and attendance management initiatives.
      • UI Enhancements & Bug Fixes – Delivered multiple user interface improvements, performance optimisations, and bug fixes across the mobile application to provide a smoother, faster, and more reliable user experience.