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My Device

Summary

This article explains the My Device tab, which is designed for employees to view, request, and return assigned devices. It provides a user-friendly interface for employees to track the status of their devices, submit requests for new devices, and manage device returns.

In this article

  • Before you begin
  • Viewing Assigned Devices
  • Requesting a Device
  • Tracking Requests
  • Returning a Device
  • Frequently Asked Questions (FAQ)

Before you begin

  • The My Device tab is available to all employees, allowing them to manage their personal assigned devices.
  • Employees can initiate device requests, track request status, and initiate returns for unused devices.


Viewing Assigned Devices

The My Devices list displays all devices currently assigned to the employee:
  • Device Status: View the status (e.g., Available, Assigned, Under Repair).
  • Device Information: Check details like device type, model, and condition.

Requesting a Device

Employees can request new devices via the Request a Device option:
  • Request Form: The form includes fields for Device Type, Reason, Priority, Notes, and Due Date.
  • Submit Request: Once submitted, the request is reviewed by the manager or relevant approver.

Tracking Requests

Employees can track the status of their device requests:
  • Request Status: Track the request from "Submitted" → "Under Review" → "Approved/Rejected" → "Issued."
  • Visibility: Employees can view updates and know when the request is processed.

Frequently Asked Questions (FAQ)

1.How can I track the status of my device request?

 You can check the request status in the Request History section, where it will show whether the request is under review, approved, or rejected.