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Team Time Off – Approve Requests

Summary

Use the Team Time Off tab to review and approve Pending time-off requests from team members.
There is no separate approval tab. Pending requests appear alongside Approved and Cancelled requests.

In this article

  • Before you begin
  • What you can approve
  • Navigating to Team Time Off
  • Finding Pending requests
  • Opening a request
  • Reviewing the Time Off Request
  • Approving the request
  • When Approve is not available
  • Frequently Asked Questions (FAQ)

Before you begin

You need the following permissions:

  • Team Time off — allows you to open the Team Time Off page.
  • Approve / Decline Time off — allows you to see Approve and Decline actions and use Approve and Reject on the request.

Additional requirements:

  • You cannot approve your own request.
  • The employee must still be active.
  • The request must be Pending.
  • You must be an assigned approver for the request.

If you try to approve your own request, Plumm shows:

Self-approval not allowed

For inactive employees:

  • Approve and Decline are disabled.
  • Tooltip:

This user is no longer active

If the policy has been deactivated:

  • Approve and Decline are disabled.
  • Tooltip:

The associated policy has been deactivated

If a newer policy version is active:

  • Approve and Decline are disabled.
  • Tooltip:

New Policy in Effect, Use Updated Policy

What you can approve

You can approve a request when:

  • The request status is Pending.
  • You are allowed to take action.
  • You are an approver for that request.

If another approver needs to act first:

  • Approve is disabled.
  • Tooltip:

Awaiting approval from another Approver

For policies with two approvers, Approving on Behalf of can show approval progress.

Examples:

  • First approver sees:
    • You are the 1st approver for this leave request (Pending Approval)
    • You are the 1st approver for this leave request (Approved)
  • Second approver sees the matching 2nd approver message.

The other approver’s status can show:

  • {name} (Pending Approval)
  • Approved by {name}

Navigating to Team Time Off

  1. Log in to Plumm.
  2. Open the 9-dot menu. The control label is Apps.
  3. Under PRODUCT SUITE, select Core.
  4. In the sidebar, under Time, select Team Time off.

The first tab is:

Team Time Off

If you have View Indirect Reportees, the Filter By Reportee option is available.

Options include:

  • Direct Reportee
  • Indirect Reportee
  • Others (for custom roles)

Finding Pending requests

The Team Time Off grid displays team requests.

Columns include:

  • Requested By
  • Policy Type
  • From Date
  • To Date
  • Total Duration
  • Unit
  • Request Date
  • Approved By
  • Approved Date
  • Status

Available statuses:

  • Approved
  • Pending
  • Cancelled

Declined requests appear as:

Cancelled

There is no separate Declined status on this grid.

Additional options:

  • Use Search to find a person or policy.
  • Export downloads:TeamTimeOffLeave.xlsx
  • Default sorting is:From Date descending

If there are no requests:

Nothing to show here yet

Opening a request

You can open a request in the following ways:

  • Select a Pending row where Approve is available.
  • Open the three-dot menu (⋮) and select Approve.

Both options open:

Time Off Request

The panel includes:

  • Approve
  • Reject

The View option opens the same Time Off Request panel.

Approve and Reject appear only when:

  • The request is Pending.
  • You can still take action.

Selecting Decline from the three-dot menu (⋮) opens:

Decline Request

This is separate from Reject on the Time Off Request panel.

See Team Time Off Decline Request for Managers for more information.

Reviewing the Time Off Request

The heading is:

Time Off Request

The panel shows the employee’s:

  • Name
  • Job title

The request details can include:

Date

Shows:

  • From date
  • Arrow
  • To date
  • Total duration in brackets

Example:

(1 Day)

The status tag appears on the same row.

Pending requests show:

Pending

Policy

Shows the policy name.

Duration

For single-day requests:

  • Duration

For multi-day requests:

  • First day duration
  • Last day duration

For Custom Hours:

  • Start time
  • End time

Additional details

The panel can show:

  • Reason
  • Notes
  • Attachments
  • My partner works in the same organisation (for SHPP when available)
  • Tier Information and Tier Details (for SNCP when available)
  • NEO3 Declaration (for SNCP)

Confirmed NEO3 text:

✔ Confirmed – NEO3 declaration has been submitted

History

Shows previous requests for the same person.

Status tags include:

  • Approved
  • Pending
  • Cancelled

The History section is hidden when there is no previous history.

View Overlapping Requests

Select View Overlapping Requests to check overlapping requests.

If there are none:

No overlapping requests were found

Approving the request

To approve a request:

  1. Open the Time Off Request panel.
  2. Select Approve.

Plumm saves the approval immediately.

There is no Yes or No confirmation.

Success messages:

  • Request approved.
  • Request approved. Awaiting approval from another Approver.

The grid refreshes after approval.

When Approve is not available

Approve is unavailable in these situations:

  • Self-approval not allowed
    • You are approving your own request.
  • This user is no longer active
    • The requester is inactive.
  • The associated policy has been deactivated
    • The policy is inactive.
  • New Policy in Effect, Use Updated Policy
    • A newer policy version is active.
  • Awaiting approval from another Approver
    • Another approver must complete their step first.

Approve and Reject are also hidden when:

  • You have already approved your approval step.
  • You are not an approver for the request.

If the policy is inactive, Approve and Reject are hidden from the request panel.

Frequently Asked Questions (FAQ)

  • Where is Approval Requests?
    There is no separate Approval Requests tab. Use the Team Time Off tab and search or filter for requests with Pending status.
  • Can I approve an indirect reportee?
    Yes, if you have View Indirect Reportees permission. Select Indirect Reportee from the filter. You must also be an approver for that request and have Approve / Decline Time off permission.
  • What is the difference between Reject and Decline?
    Reject appears on the Time Off Request panel and opens the Reason field on the same panel. Decline from the three-dot menu (⋮) opens the Decline Request panel.
  • Does Declined appear on the grid?
    No. Declined requests appear as Cancelled.
  • Can I approve without Approve / Decline Time off permission?
    No. Approve remains hidden or disabled without the required permission.
  • What does Request approved. Awaiting approval from another Approver. mean?
    Your approval step is complete. The request remains Pending until the other approver completes their action.
  • Can I take no action?
    Yes. Close the Time Off Request panel. The request remains Pending.
  • Does Approve from the three-dot menu (⋮) skip the review panel?
    No. Selecting Approve from the menu opens Time Off Request. You still need to select Approve on the panel.