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Type dropdown

Summary

 The Type Dropdown is a list where you choose the kind of problem or help you need. Based on your selection, relevant options or information will appear, helping you quickly find the assistance or service you require.

In this article

  •  Before you begin
  •  Step 1: Using the Type Dropdown
  •  Frequently Asked Questions (FAQ)

Before you begin

  • You need to be logged into your Plumm Wellbeing account and have access to the Type Dropdown feature.

Step 1. Using the Type Dropdown

  1. Locate the Type Dropdown field, typically found in the support or service request section.
  2. Click on the dropdown menu to open the list of available types.
  3. Scroll through the list or use the search bar to find the relevant issue or help category (e.g., "Technical Support," "Account Issues," "Leave Requests").
  4. Select the appropriate type based on the help or problem you need assistance with.
  5. After making your selection, relevant options or additional fields will appear based on the type chosen, guiding you to the right support resources or next steps.

Frequently Asked Questions (FAQ)

1.What does the Type Dropdown do?

 The Type Dropdown allows you to select the specific kind of issue or assistance you need. Based on your selection, the platform will display the relevant options or steps for resolving your issue.
 

2 . Can I select multiple types from the dropdown?

 No, you can only choose one type at a time. If you need help with multiple issues, you may need to select and submit them separately.
 
 

3.What happens after I select a type from the dropdown?

Once you select a type, the platform will present additional fields, resources, or instructions related to that type, helping guide you through the appropriate support process.

4. Can I change the type I selected?

 Yes, you can change your selection by opening the Type Dropdown again and choosing a different type.

5. Why does the Type Dropdown show different options after I select a type?

The dropdown adjusts to show options that are tailored to your selection, ensuring you get the most relevant support or service for your issue.