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Updating Candidate's Certifications in the Candidate Pool

Summary

 Updating a candidate’s certifications ensures their profile accurately reflects their qualifications and professional credentials. This feature allows you to add multiple certifications, separated by commas, based on the candidate's achievements.

In this article

  • Before you begin
  • Step 1: Access the Candidate Pool
  • Step 2: Edit Candidate Profile
  • Step 3: Update the Candidate's Certifications
  • Frequently Asked Questions (FAQ)

Before you begin

To update a candidate’s certifications, you must have permission to access the Candidate Pool in the Hire module. This action is typically available to Admins by default. If you do not have the necessary permissions, please contact your system administrator for assistance.

Step 1. Access the Candidate Pool

  • Go to Hire > Candidate Pool
  • You will be directed to the Candidate Pool page, where all candidates are listed.

Step 2. Edit Candidate Profile

  • In the Candidate Pool section, locate the candidate whose certifications you want to update.
  • Click the action button (three dots) next to the candidate's name to open the Edit Candidate profile view.
  • The candidate's details will open in a pop-up or sidebar where you can modify their information, including certifications.

Step 3.Update the Candidate's Certifications

  • Once the profile editor is open, locate the Certifications field.
  • To edit the certifications: Simply click in the Certifications field and add or remove certifications. You can list multiple certifications, separated by commas (e.g., Certified Scrum Product Owner (CSPO), Google Analytics Certified).
  • After making the changes, click Save to ensure the updated certifications are saved.

Frequently Asked Questions (FAQ)

1. Can I add multiple certifications for a candidate?

Yes, you can add multiple certifications in the Certifications field, separated by commas. For example, "Certified Scrum Product Owner (CSPO), Google Analytics Certified."
 

2 .What happens if I update a candidate’s certifications?

After you update the candidate’s certifications, their profile will reflect the new certifications for all future records and assessments.

3. Can I edit the certifications for multiple candidates at once?

No, certifications must be updated individually for each candidate. Bulk editing of certifications is not supported.
 

4. What if I make a mistake while updating the certifications?

If you accidentally enter the wrong certification, simply follow the same steps to re-edit the information.
 
 

5.Can candidates update their own certifications in the system?

No, candidates cannot directly update their certifications. This update must be done by an admin or someone with the necessary permissions.
 
 

6.Does updating certifications affect other sections of the candidate’s profile?

No, updating the certifications will not affect other sections of the candidate’s profile. All other details remain unchanged.