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Upload or Change the Dashboard Banner

Summary

 Super Admins can update the dashboard banner to reflect company branding or share important messaging. Once uploaded, the banner is displayed to all users across the organisation.

In this article

  • Before you begin
  • Step 1: Upload or change the banner
  • Frequently Asked Questions (FAQ)

Before you begin

Only Super Admins can upload or change the dashboard banner.
The image must meet the following requirements:
  • Format: JPEG or PNG
  • File size: Less than 1MB
  • Resolution: 1200 x 180 pixels for best display

Step 1. Upload or change the banner

  1. Go to the dashboard home page
  2. Click the upload icon in the top-right corner of the banner area (hover shows "Update banner")
  3. Select a JPEG or PNG file from your device
  4. Ensure the file is within the size and resolution limits
  5. Click Upload
  6. The new banner will appear instantly across all user dashboards

Frequently Asked Questions (FAQ)

1. Who can upload or change the banner?

Only Super Admins have permission to update the dashboard banner.

2 . What file format and size are supported?

You can upload JPEG or PNG images that are under 1MB in size.

 

3. What resolution should the banner be?

For best results, upload an image with a resolution of 1200 x 180 pixels.

4. Will the banner be visible to all users?

Yes. Once uploaded, the new banner will be displayed to every user in the organisation.

5. Can I update the banner multiple times?

Yes. Super Admins can change the banner as often as needed using the same upload process.

6. What happens if the image size is too large or the resolution is off?

You may see an error or distorted display. Make sure to compress the image and resize it to meet the required dimensions before uploading.