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Crisis Support

Summary

The Crisis Support feature is designed to provide immediate help and resources for individuals facing personal crises or mental health challenges. The platform offers quick access to emergency contacts, mental health professionals, and resources to guide users through stressful situations. Whether it's managing an acute emotional crisis, seeking mental health support, or finding local resources, Crisis Support provides users with the tools they need during difficult times.

In this article

  •  Before you begin
  • Step 1: How to Access Crisis Support Resources on Plumm
  • Step 2: Types of Crisis Support Resources Available
  • Step 3: How to Use Crisis Support Features
  • Frequently Asked Questions (FAQ)

Before you begin

To access Crisis Support on Plumm, you need to have a registered account with an active subscription and access to the Well-being section in your dashboard. Make sure you are logged in before attempting to navigate to the Crisis Support resources.

Step 1: How to Access Crisis Support Resources on Plumm

1:Log in to your Plumm account
  • Login into your Plumm account.
2: Navigate to the 9-dot Menu
  • After logging in, click on the 9-dot menu icon located in the upper-left corner of the screen to access different sections.
3: Select the "Well-being" Section
  • From the available sections in the 9-dot menu, choose Well-being. This section contains various resources related to personal health and support, including Crisis Support.
4: Locate the "Crisis Support" Section
  • Within the Well-being section, you will find Crisis Support on the navigation panel. Click on this option to access all resources available for immediate assistance.

Step 2: Types of Crisis Support Resources Available

  1. Emergency Contacts
    • Access a list of emergency helplines, such as suicide prevention, domestic violence support, and medical emergencies.
  2. Mental Health Professionals
    • Connect with mental health professionals, including counselors, therapists, and psychologists, for immediate or ongoing support.
  3. Crisis Helplines
    • Plumm provides direct links to national or local crisis helplines to offer instant assistance during a crisis situation.
  4. Well-being Plans
    • Find resources to create personalized well-being or crisis management plans. These plans can help you navigate specific mental health issues with strategies for coping.
  5. Self-care Tips
    • Crisis Support provides immediate self-care suggestions and grounding techniques to help manage intense emotions during a crisis.
  6. Mindfulness and Relaxation Resources
    • Use guided meditations, breathing exercises, and relaxation techniques designed to reduce stress and anxiety during a crisis.

Step 3: How to Use Crisis Support Features

1:Find Emergency Contacts
  • In the Crisis Support section, use the Emergency Contacts tab to find important helplines, including:
    • Suicide Prevention
    • Domestic Violence Support
    • Mental Health Crisis Helplines
    • Local Emergency Medical Services
2: Connect with a Mental Health Professional
  • Use the Connect with Professional button to schedule a consultation with a licensed mental health professional.
  • Select from a range of support options, such as one-time consultations or ongoing therapy sessions.
3: Access Crisis Helplines
  • Directly access crisis helplines for immediate assistance during difficult moments. The helplines will vary by country or region, and Plumm provides localized options.
  • Select your location and condition from the given drop down menu at the top of this section.
4: Create a Crisis Management Plan
  • Follow prompts to create your personalized well-being plan that can guide you during a crisis. These plans include resources and coping mechanisms suited to your individual needs.
5: Use Self-Care Tools
  • Crisis Support offers helpful resources like guided meditation and journaling tools to ease emotional distress. You can use these tools on your own time.

Frequently Asked Questions (FAQ)

1. How do I access Crisis Support in Plumm?

To access the "How to Videos," click the question mark icon located at the top-right corner of the Plumm portal. From the dropdown menu, select "How to Videos" to access the library.
 

2.Can I get immediate help during a crisis?

Yes, you can access emergency contacts, local helplines, and connect with mental health professionals
immediately through the Crisis Support section.

3.What if I need support outside of normal business hours?

Plumm provides 24/7 access to emergency contacts and crisis helplines. You can also access mindfulness
tools and self-care strategies at any time.
 
  

4. How can I connect with a mental health professional?

You can connect directly with licensed mental health professionals through the Connect with Professional
option in the Crisis Support section.

 

5.Are the resources confidential?

Yes, the platform ensures confidentiality and security in handling any personal information shared during
your crisis support interaction.
 
 

6. How can I create a personal well-being plan?

A personalized well-being or crisis management plan can be created by following the prompts in the Crisis
Support section. The platform will guide you in selecting strategies for coping, calming exercises, and key
resources based on your needs.

 

7.Are there any self-care or grounding exercises available?

Yes, Plumm offers a variety of self-care and grounding exercises, including mindfulness, breathing
techniques, and relaxation exercises to help manage crisis situations.